Backup Exec for Windows Servers hotfix and service pack installation for Linux/Unix & Macintosh systems

Problem

Backup Exec for Windows Servers hotfix and service pack installation for Linux/Unix & Macintosh systems

Solution

If the hotfix is identified as targeting RALUS/RAMS/RMALS and you have RALUS/RAMS/RMALS systems in your environment, you must deploy the patch to all RALUS/RAMS/RMALS protected systems in your environment.  Note that some patches affect only certain platforms - for example, a patch that targets only Linux does not need to be applied to systems running RALUS on Solaris.  To apply the patch, follow these steps:
 
1. Download the hotfix .tar file.
2. Transfer the .tar file to the Linux/Unix system.  Note: If FTP is used to transfer the file, ensure that binary mode is enabled prior to GETting or PUTting the .tar file.  Most GUI-based FTP applications will do this automatically.  For more information, refer to the FTP client documentation.  Do not untar the file on a Windows system as this may corrupt the data.
3. Log in to a command line on the target system with root privileges.
4. Extract the file to a temporary location:
# cd /tmp
# tar -xvf <path and filename, for instance /home/user/ralus1364HF301340-Linux_301342.tar>
5. Run this command and follow any prompts on screen:
# ./installraluspatch.sh
 
Note: As with the installation of any patch, it is important to run a full backup of the resources on each Linux/Unix system for recovery purposes after installing the patch.

To verify the hotfix installed on the RALUS/RAMS/RMALS system:
$ cat /var/VRTSralus/ralus.ver
The file will contains a number in the format of <product revision>.<hotfix number>.

Note: RALUS/RAMS/RMALS hotfixes cannot be uninstalled.  Removing and reinstalling RALUS/RAMS/RMALS from the installation media will revert the system back to the base version of RALUS/RAMS/RMALS with no hotfixes installed.

Note: RALUS/RAMS/RMALS hotfixes beginning with Backup Exec 12.0 hotfix 306723 are also available on the media server when the hotfix is installed. In the C:\Program Files\Symantec\Backup Exec\Agents\RALUS, C:\Program Files\Symantec\Backup Exec\Agents\RALUS64, and C:\Program Files\Backup Exec\Agents\Macintosh directories are files named VRTSralusPatch.tar.gz. These files can be copied to your RALUS/RAMS/RMALS target system and contain the latest available RALUS/RAMS/RMALS patch. Symantec does not recommend uncompressing these files on the Windows media server.

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)