How to install and uninstall Tape Device Drivers using Tapeinst.exe utility

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Problem

How to install and uninstall Tape Device Drivers using Tapeinst.exe utility.

Note: In the Backup Exec Administrator's Guide is the following information regarding Veritas kernel-mode drivers and tapeinst.exe:

Note: You do not need to install Veritas tape device
drivers if Backup Exec runs on Windows Server 2012 and
later. Veritas kernel-mode drivers and tapeinst.exe are
no longer installed if Backup Exec runs on Windows Server
2012 or later.

Solution

This utility is located on the Veritas Backup Exec (tm) CD-ROM and is copied to the hard disk during installation of Backup Exec. If the BACKUP EXEC was downloaded, its location on the hard disk is the same as was chosen for the installation directory of Backup Exec; the default path is <drive>:\Program Files\veritas\Backup Exec\

I. Installing Veritas Tape Device Drivers

Locate the file, tapeinst.exe and double-click to execute it .

   


  
 

The first choice is to install Veritas drivers for all devices, meaning, if there is a device on the system that Backup Exec supports and provides drivers for, then the installer will detect it and copy the appropriate driver to the system. In most cases the system will need to be rebooted before the driver loads.

The second choice is to install Veritas drivers for any devices that Backup Exec supports and provides drivers for, that does not currently have a driver loaded. In most cases the system will need to be rebooted before the driver loads.

The third choice is to uninstall and remove all Backup Exec drivers. In most cases the system will need to be rebooted before the driver unloads.

The fourth choice is to delete entries for tape devices that are not available. This option is available in Backup Exec 9.0 and later. All configuration entries are deleted for tape devices that are not available, have been removed, or are turned off. To use these tape devices again, run the Veritas Device Driver Installer to reload the Veritas tape drivers.

The fifth choice is to use Plug and Play drivers. This option is available in Backup Exec 9.0 and later. This selection is recommended for Windows 2000 or later.

If it is desired to use Veritas drivers for all devices, select the first option. If it is desired to install Veritas drivers for devices that do not already have drivers loaded, select the second option and click Next.

The driver wizard will search for devices. When it completes, click Next.


 

Displays the driver being installed and the device it will control, click Next.


  

Finish screen, informing that a reboot of the system me be necessary, click Finish.

 
 


Veritas tape device drivers have now been installed.


II. Uninstalling Veritas Tape Device Drivers.

Locate the file tapeinst.exe the default path is " <drive>:\Program Files\veritas\Backup Exec\" and double-click to execute it.


 
 

The driver wizard will display a screen showing the removal of the Veritas device drivers

Upon clicking Next, a prompt may appear asking for a reboot

If it is safe to reboot, then click Yes, if not click No. If No is selected, a Finish screen is displayed
 

Once the server has been rebooted, the driver will have been removed and unloaded.

 

 

Related Articles

Symantec Device Driver Installer (tapeinst.exe) hangs when installing tape device drivers for Windows.

How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s).

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