Custom attributes from CCS are not available for use in CCER reports.

Problem

Custom attributes from CCS (CommandCentral Storage) are not available for use in CCER (CommandCentral Enterprise Reporter) reports.  The custom attributes are selectable in Data Management > Custom Attributes.  However when creating a new report in Query Studio, the attributes are not displayed. 

Solution

1. In the CCER console, navigate to Data Management > Custom Attributes.

 

2. Find the custom attributes that are listed in the "ER Attributes:" table and move them to the "Available Attributes:" table.

 

3. Save Changes.

 

4. Monitor the update attributes log file to determine when the meta-model is updated.

Log location and name:

# <CCER_Install_Directory>\VRTSccer\logs\update_attributes.log

 

5.  After the attributes have been updated, go back to the Custom Attributes page in the CCER console and move the attributes back to the "ER Attributes" table.


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