Backup Exec version required to perform a direct upgrade to Backup Exec 2012

  • Article ID:100007926
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Problem

Following pop-up message is seen while attempting a direct upgrade to Backup Exec 2012

 

Error Message

Symantec Backup Exec version xx.x is installed on this computer. A version of Backup Exec later than or equal to 12.5 is required to upgrade directly to 

Backup Exec 2012.  An upgrade path from version 12.5 to version 2012 is available.
 
For more information on obtaining the necessary upgrades, see the following technote:  entsupport.symantec.com/umi/V-225-283 
UMI: V-225-283
 

Solution

A version of Backup Exec later than or equal to 12.5 is required to upgrade directly to Backup Exec 2012. See related articles section for instructions on how to upgrade Backup Exec to 12.5 or 2010.

 


Applies To

Current version - Backup Exec 12.0 or prior

Attempting a direct upgrade to - Backup Exec 2012

 

Related Articles

Backup Exec 2012 Install has detected the previously installed versions which is not supported for this upgrade.

How to: Direct upgrade path from Backup Exec 11d, 12.0 or 12.5 for Windows Servers to Backup Exec 2010

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