Remote agent push or local install fails with "V-225-145: Error installing RAWS service " in rawsinst.htm

Problem

Local or remote installation of the remote agent (RAWS) fails when McAfee Host Intrusion Prevention (HIPS)  is installed and enabled on the server.

Error Message

V-225-145: Error installing RAWS service.


FATAL ERROR: Error 1923.Service Backup Exec PureDisk Filesystem Service (PDVFSService) could not be installed. Verify that you have sufficient privileges to install system services.

Cause

McAfee Host Intrusion Prevention (HIPS) prevents the installation of the remote agent for Windows server (RAWS).

Solution

Disable or uninstall McAfee Host Intrusion Prevention (HIPS).


Applies To

Windows server 2003 standard.
Backup Exec 2010 R3.

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