Restore job fails while restoring a Exchange Mailbox with error "V-79-57344-33932 - 0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again. \\Server name\Microsoft Information Store\Storage group name."
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
For additional information regarding this error refer to lik v-79-57344-33932
"Unable to attach to \\ServerName\Microsoft Exchange Mailboxes. Access is denied.
"Cannot Logon to Mapi with Specified Credentials"
The Mailbox is Hidden in the Global Address List:
Backup Exec requires a mailbox to be associated with the Backup Exec service account for the purpose of protecting Microsoft Exchange at the mailbox level. This mailbox cannot be hidden. If the mailbox that Backup Exec is configured to log in with is hidden from the address book, the restore job will not be able to attach to the Exchange Server when it runs. Therefore, the mailbox needs to be made available to the Global Address List (GAL).
To remove the "Hidden" attribute of a mailbox, in Exchange 2000/2003, perform the following:
1. Open the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in (Figure 1)
2. Click View | Advanced Features (Figure 1)
3. Locate, and then right-click the Backup Exec Service Account
4. Click Properties
5. Click the Exchange Advanced tab (Figure 2)
6. Click to clear the Hide from Exchange address lists check box (Figure 2)
7. Click OK
The Backup Exec Support Tool contains several diagnostic tests for Exchange, which automate many of the troubleshooting steps of this document by analyzing your system for you. Be sure to log into Windows as the user being used to backup the Exchange resources.
Click here to download the tool: