EVSVR repair option "ArchivesDirectory" for Exchange mailboxes may not complete

Problem

 EVSVR repair option "ArchivesDirectory" for Exchange mailboxes may not complete. Error getting Exchange Mailbox information,  Error: Unspecified error  (0x80004005), Step: SetSecurityDescriptor

Cause

This can be caused by mailboxes that have been deleted yet are active in the ExchangeMailboxEntry table in the EV directory database.

 

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782


Applies To

EVSVR build 9.0.2.1191

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)