Offsite Copy feature only copies first 99 recovery point files when using the 'Divide into smaller files' option in Symantec System Recovery (SSR).

Problem

When using the Offsite Copy feature in Backup Exec System Recovery (BESR) and Symantec System Recovery (SSR), only the first 99 recovery point files are copied when using the 'Divide into smaller files to simplify archiving' option.

Solution

This issue is fixed in Service Pack 2 (10.0.2) for Symantec System Recovery (SSR) 2011. SP2 is available via LiveUpdate or here: http://www.symantec.com/docs/TECH186176.

This issue is also fixed in Service Pack 5 (9.0.5) for Backup Exec System Recovery (BESR) 2010. SP5 is available via LiveUpdate or here:

http://www.symantec.com/docs/TECH193127.


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