Data Insight is unable to retrieve site collection data from a SharePoint Web Application.

  • Article ID:100007222
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Problem

When testing credential details, DI fails to retrieve site collection data from a SharePoint Web Application.

Error Message

Unable to get site collections for the web application <http://website_name:port#>.  Check if Data Insight Web service is installed and review the credentials used.The request failed with HTTP status 401: Unauthorized.

Cause

DI has been configured with credentials that do not have sufficient permissions. 

Solution

1.  Navigate in the SharePoint Central Administration console to Application Management > Policy for Web Application. 

2.  Verify that the permissions granted to the user configured in DI is "Full Control".

 

Applies To

DI 2.5

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