Exchange 2007 GRT backup fails with error “0xe00002f7 - Cannot extract mailbox messages from the Exchange backup” error after applying Hot Fix 164659.

Problem

Exchange 2007 GRT backup fails with error “0xe00002f7 - Cannot extract mailbox messages from the Exchange backup” error after applying Hot Fix 164659.

Error Message

Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors

Beremote.log from media server shows following error:

BadView:CreateFileW Could not open file failed, lastError = 000003F1, The configuration registry database is corrupt.
SessionStatus for [2088-00000828] - Major=0, Minor=0, Index=0, LastError=0, Session is not uActiveB.
[7860] [fsys\jet]           - StopVirt FAILED!  RC = 1009 (0x3f1) - The configuration registry database is corrupt.
[7860] [fsys\mb2]           - Using EDB Provider for Browse/Backup.
[7860] [fsys\mb2]           - Logon: m_lpMAPISession->Logon returned 80004005
[7860] [fsys\mb2]           - FILTER DRIVER OPEN SESSION FAILED: The configuration registry database is corrupt.
[7860] [fsys\mb2]           - MB2_Chgdir:Logon returned e000fea9
[8756] [fsys\jet]           - Terminating instance FB2D-GRTIMG003239vdb_2011_11_04_2313_48

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.


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