The Backup Exec Direct Copy feature does not work when the original backup job includes NetApp data.

Problem

The Backup Exec Direct Copy feature does not work when the original backup job includes NetApp data.

The Backup Exec Direct Copy feature works fine if only Windows data are backed up in the original backup job

Solution

A hotfix (TECH173790) is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Related Articles section at the end of this article to obtain the hotfix needed to resolve the issue.

 


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