IMG folders are missing after running an inventory of the Storage Provisioning Option (SPO) Virtual Disk

Problem

If the Devices section of the Backup Exec Administration Console is reviewed for the content of the SPO Virtual Disk after having been inventoried, then it can be seen that the IMG media is missing from the list. If an inventory of the SPO Virtual Disk is not run, then this issue does not occur.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.
 


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