'Failed to Validate Import Location' is seen when attempting to convert a recovery point to vSphere 5 using Symantec System Recovery (SSR) 2011.

Problem

When attempting to convert a recovery point to vSphere 5 using Symantec System Recovery (SSR) 2011, an error is seen regarding failure to validate the import location (Figure 1).

Figure 1:

Error Message

Failed to Validate Import Location

Cannot validate the recovery point destination for file xxx.

Verify the server name, username and password are correct.

Solution

vSphere 5 is not a supported destination for converting SSR recovery points for SSR 2011 and earlier.

Support is now available for SSR 2013.


Applies To

vSphere 5

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