NetBackup 5200 2.0 README August 12, 2011
TABLE OF CONTENTS
- PRODUCT DEPENDENCIES
- DOWNLOAD AND INSTALL INSTRUCTIONS
- ROLLBACK INSTRUCTIONS
-- NetBackup 5200 Appliance software version 18.104.22.168, or 1.2
must be installed on a NetBackup 5200 media server appliance before you
install this software release update.
-- If the appliance is used in a Media Server Role, this upgrade requires a 22.214.171.124 or higher Master Server.
If using a previous version of the master serve,r please upgrade it to
126.96.36.199 or higher before proceeding with this upgrade.
-- It is recommended that the upgrade is run on the appliance console and
should not be interrupted during the upgrade process.
-- Before you begin this procedure, ensure that there are no backup jobs
currently running or are scheduled to run during the process.
-- As part of installing this release update, all NetBackup services are
shutdown and restarted.
-- Please make sure that the Netbackup Master server is UP and the NetBackup
processes are UP and Running on both the Master Server and Media Server.
DOWNLOAD AND INSTALL INSTRUCTIONS
Steps to install the 2.0 software update on the NetBackup 5200 Appliance:
1. You should perform this procedure from a computer that is connected to the
appliance as well as to the Internet. This ensures that you can download the
release update from the Symantec Support Web site to the appliance.
2. Open an SSH session and log on to the appliance as an administrator.
3. Enter the following command to open the NFS and the CIFS shares:
Main_Menu > Support > Software > Share Open
4. Map or mount the appropriate appliance NFS or CIFS share directory using the
- UNIX: “mkdir –p /mount/<appliance-name>”
“mount <appliance-name>:/inst/patch/incoming /mount/<appliance-name>”
- Windows: Map the network drive "\\<appliance-name>\incoming patches" on your computer.
NOTE: On Windows systems, you are prompted to provide the user name,
"admin", and its corresponding password.
NOTE: When upgrading from 1.2 to 2.0,if you have an issue with login
using the admin credentials,please login to the appliance and reset
the password(it can be same as the original password).
5. Download and Unzip or untar the release update from the Symantec Support
site.The following URLindicates the download location for the
NetBackup 5200 release updates.
For this release the release update rpm file name is split into multiple
files with the following filenames:
6. Join these files using the command below:
copy /b "SYMC_NB5200_update-188.8.131.52-1.1.x86_64-rpm-split.1of4"+"SYMC_NB5200_
cat "SYMC_NB5200_update-184.108.40.206-1.1.x86_64-rpm-split.1of4" "SYMC_NB5200_update-
"SYMC_NB5200_update-220.127.116.11-1.1.x86_64-rpm-split.4of4" > "SYMC_NB5200_update-18.104.22.168-1.1.x86_64.rpm"
7. Untar or unzip the file above and compute the md5 value and file size for
SYMC_NB5200_update-22.214.171.124-1.1.x86_64.rpm and verify that it matches the values below
file size: 6.6 GB (7040293426 bytes)
8. Copy this update rpm to the mounted share.
NOTE: You should only copy the release update rpm and not the zip file.
NOTE: During the copy process do not run any commands on the appliance.
Doing so might cause the update install to fail.
9. Unmap or unmount the shared directory after you have copied the update rpm
into the mounted share.
10. Enter the following command to close the NFS and the CIFS shares:
Main_Menu > Support > Software > Share Close
Once the release update is located on the share directory, and you run
the Share Close command, the update is moved from the share directory to
its proper location. (You are not notified that this move has occurred.)
NOTE: If you run any of the following commands before you run the Share
Close command, the update is moved from the share directory
location to its proper location. Make sure that you have run the
Share Close command to make sure that you close the NFS and the
- List Version
- List Details All
- List Details Base
- Share Open
- Share Close
11. Enter the following command to list the available release updates on
the appliance. Note the name of the uploaded release update.
Main_Menu > Support > Software > List Available
12. Switch to the appliance console and enter the following command to install
the release update. Use the name of the release update rpm in Step 8.
Main_Menu > Support > Software > Install <patch_name>
Where patch_name is the name of the release update to install. You must
make sure that the name you enter matches the update name that you
uploaded on the appliance.
13.The appliance reboots after the installation completes. You can use the command
Main_Menu > Manage > Software > List Version
and check that the appliance version is 2.0
14.After the reboot, the appliance will run a self diagnosis test after detecting
the disk pools are back online.Please refer to the results in
/log/self_test__<date>.txt for the results of this self test.
-- There is no rollback to the previous version of the appliance once the
upgrade is complete(current appliance version is 2.0).