Memory usage for DirectoryService.exe may increase over time leading to out of memory errors

Problem

Memory usage for DirectoryService.exe may increase over time leading to out of memory errors

Error Message

Type: Error
Date: 7/22/2011
Time: 11:41:35 AM
Event: 8391
Source: Enterprise Vault
Category: Directory Service
User: N/A
Computer: [NetBIOS name]
Description:
The EnterpriseVault.DirectoryService object reported an error.
Not enough storage is available to complete this operation.
V-437-8391

Type: Error
Date: 7/22/2011
Time: 11:38:29 AM
Event: 8390
Source: Enterprise Vault
Category: Web Application (WP)
User: N/A
Computer: [NetBIOS name]
Description:
The EnterpriseVault.DirectoryConnection object reported an error.
Ran out of memory

Internal references:
Error 0x8007000e
CDirectoryConnectionObject::GetNextLevelArchiveXML .\DirectoryConnectionObject.c
pp [lines {3307,3316,3320,3322}], built Mar 14 10:55:02 2011
V-437-8390

Cause

Under some conditions, XML elements could be leaked.

Solution

This issue has been addressed in the following release:
 

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782


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