Granular Recovery Technology (GRT) backups of Virtual Machine (VM) to deduplication storage fail with an error "0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib"

Problem

GRT backups of VM to deduplication storage fail with an error "0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib" and the PDVFSService.exe is crashing.

Error Message

Job Log shows the following error:

Final error: 0xe0009579 - Unable to copy the virtual machine disk using the VMware VixDiskLib. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-38265

Error writing file data.

Solution

This issue is fixed in Service Pack 1 (TECH168343). See the Related Articles Section for more details

Workaround:

  • Run Non-GRT backups of VM's deduplication storage.
  • Run GRT Backups to Backup to Disk folder.
 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)