Open Storage Device (OST) goes offline, unable to reconfigure the OST device.

Problem

Open Storage Device (OST) goes offline, unable to reconfigure the OST device.

Error Message

PVLSVR:   [08/03/11 14:29:18] [5776]     37000 - [Microsoft][ODBC SQL Server Driver][SQL Server]E_PVL_DB_DUPLICATE_NAME
PVLSVR:   [08/03/11 14:29:18] [7952]     PvlEntityDatabase::CreateEntity() : ERROR = 0xE000814A (3758129482)
            ServerGuid = {E9CDC810-90D7-472E-9A90-DE0169550963}, "Quantum:Ren-DedupeSS_10.120.98.6:Ren-DedupeLSU"
PVLSVR:   [08/03/11 14:29:18] [7952]     PvlEntityDatabase::CreateEntity() : ERROR = 0xE000814A (3758129482)

Cause

Duplicate entry of the same device in BEDB ( Backup exec database)

Solution

- Error shows the duplicate entry in BEDB database of Backup exec.

- Please contact Technical support to resolve this issue


Applies To

In CASO/MMS setup and ADAMM on CASO server.

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