This issue results in a placeholder file not being created for the archived item and the used space is not reduced on the file server. This issue has been seen to occur on files that have the Read-only attribute set.
*** Error *** - Error making file: \\?\UNC\fileserver.test.com\Documents\myfile.CSV a placeholder file. Value does not fall within the expected range.
One cause of this issue is that the files have been copied from a CD/DVD to the file server.
Remove the Read-only attribute from the file(s) to allow the placeholder to be created. This can be done by using the following procedures:
1. Open a CMD prompt on the file server to the directory containing the affected files.
2. Run the following command to obtain a list of files that have the Read-only attribute set.
dir /s/b/A-d /AR > C:\removeR.txt
3. Create a removeR.bat file on the root of the C drive containg the following line and save the file.
for /f "delims=" %%A in ('type removeR.txt') do attrib -R ^"%%A^"
This command will parse the removeR.txt file and remove the Read-only attribute on those files.
4. Perform a Run Now on the FSA Task with Run the task for creation of shortcuts only checked to immediately convert the files to placeholders if they are eligible.
Note: If the attrib -R command is run on a directory containing placeholder files, without using the above process, the files will be recalled.
This issue has been addressed as part of the following release:
Enterprise Vault 9.0.4 - Release Details