The Enterprise Vault (EV) File System Archiving (FSA) FileScreenFilter driver may cause cluster failover to hang.

Problem

An issue with the FileScreenFilter.sys driver may cause the cluster failover to hang and a reboot of the node will be required. 

Cause

This issue may be caused by the filter scanning the \System Volume Information

Solution

This issue has been addressed as part of the following releases:


Enterprise Vault 9.0.4
http://www.symantec.com/docs/TECH147785

Enterprise Vault 10.0.1
http://www.symantec.com/docs/TECH147787


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