Redirect restore of Virtual Machine to Vcenter fails with error "0xe000957e - Unable to create the new virtual machine".

  • Article ID:100025721
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Problem

Redirect restore of Virtual Machine to Vcenter fails with error "0xe000957e - Unable to create the new virtual machine".

Error Message

Under the Job Log Below error is located :

Final error: 0xe000957e - Unable to create the new virtual machine.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38270

Restore- VMVCB::\\VCenter or ESX Server Name \VCGuestVm\DataCenter Name\vm\machinename VMVCB::\\VCenter or ESX Server Name \VCGuestVm\DataCenter Name\vm\machinename Error writing file data.
Connection to the restore target has been lost.  Operation canceled.
 

Cause

Account used in Backup Exec to perform a redirected restore does not have sufficient rights or permissions.

Solution

To resolve this issue, verify the account use to restore virtual machines to either the ESX or vCenter host has the proper permissions.

Document  000007044 shows the proper permissions needed for backup and restore operations with the VMware Agent.

Now retry the Restore Job or Re run the Redirect Restore for the Virtual Machine and it should be successful.

 


Related Articles

What permissions are needed to properly use the Agent for VMware Virtual Infrastructure (AVVI) with Backup Exec 2010 and above

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