Duplicate jobs created by policy might run on a different Managed Media Server (MMS) then the original backup job in a Central Admin Server Option (CASO) environment

Problem

Duplicate jobs created by policy  might run on a different Managed Media Server (MMS) then the original backup job in a Central Admin Server Option (CASO) environment.


 

Error Message

Final error: 0xe0009444 - The requested source duplicate backup sets catalog record could not be found.  Perhaps the media containing the source backup sets was previously deleted.
Final error category: Job Errors 

Unable to determine ADAMM media identification.  Catalog query failed.

Solution

This issue is solved by deleting the jobs from the policy and recreating them again.
(There is no need to delete or recreate the policy or the selection list).
 

Applies To

Setup:

Central Admin Server Option (CASO) environment
Policy based backup and duplication jobs
Jobs created on Centralised Admin Server (CAS)
Jobs running on Managed Media Server (MMS).

This setup works fine as long the catalogs are centralized(shared) but in a situation where the catalogues are distributed (not shared) then the duplicate job will fail.
 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)