V-79-57344-794 Error: Unable to query the team database meta-data is received during a SharePoint backup.

Problem

Backup of SharePoint 2010 with Backup Exec 2010 R3 fails with unable to query the team database meta-data.

Error Message

Final Error : Backup- User Profile Service Application\Proxy (XXXXXX\XXXXXXX )
V-79-57344-794 - Error: Unable to query the Team database meta-data.
 

NOTE : Debugging Backup Exec Service the SPSwrapper.log shows the following error. 

02/16/11 10:11:16 Executing Powershell cmd Get-SPServiceApplicationProxy -identity 85976ab2-ce62-42b5-be57-543f5d248b9a

[2d94] 02/16/11 10:11:17 Error exception in running cmd Get-SPServiceApplicationProxy -identity 85976ab2-ce62-42b5-be57-543f5d248b9a Exception is Exception getting "SupportsParallelTenantProvisioning": "Object reference not set to an instance of an object."

[2d94] 02/16/11 10:11:17 Error in BackupSSP

[2d94] 02/16/11 10:11:17 Reply buffer for the Get Shared Service Provider Info(0x00000015) command.

Solution

This issue has been resolved in Backup Exec 2010 R3 Service Pack 2
http://www.symantec.com/docs/TECH178798


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