Backup Exec 2010 R2 Revision 4164 Hotfix 164733

Problem

Backup Exec 2010 R2 Revision 4164 Hotfix 164733

Solution

Affected Versions:
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164 x64bit Media Servers
Backup Exec 2010 R2 revision 4164 32bit Remote Agents
Backup Exec 2010 R2 revision 4164 x64bit Remote Agents

Prerequisites:
- Administrative privileges are required to install this hotfix.

Post requisites:
- A full backup is recommended after installing this hotfix

Issue(s) Resolved:
- GRT based incremental backup of Exchange database to a Backup to Disk folder located on NETGEAR NAS box fails intermittently with  an error "-528 The current log file is missing". (TECH157528)
- In Backup Exec when expanding restore view of Granular Restore Technology (GRT) backup set of Public Folder database, the error "One or more messages were skipped because MAPI failed to enumerate the messages" is received. (000082368)
- Granular Recovery Technology (GRT) based Exchange database backups fail randomly on different storage groups with the error: '-543 The required log files for recovery are missing. ' (TECH160668)
- A restore of individual items from an Exchange 2003 backup or from an Exchange 2010 server that had been migrated from Exchange 2003 restores successfully, but the body of the items restored is in chinese or symbol format. (TECH156222)
- When restoring Exchange 2003 GRT data (individual items) to an Exchange 2010 Server or when restoring Exchange GRT data (individual items) that were migrated from an Exchange 2003 environment completes successfully, but the body of the message is in Chinese or Symbol format. (TECH155519)
- Restore of Emails from Granular Recovery Technology (GRT) backup does not restore email address of the recipient if the recipient is not from the same Exchange Organization (TECH159778)
- During a backup of Exchange 2007 or 2010 the job may fail with the error "VFF Open Failure. This can be caused by low memory or disk resources." (TECH135804)
- During a backup of Exchange 2003, 2007 or 2010 the job may fail with the error "VFF Open Failure. This can be caused by low memory or disk resources." (TECH135286)
- Backup Exec generates error "[SYMANTEC][Backup Exec Catalog Driver](Access is denied.)" when trying to browse the restore selection for Active Directory (AD) backup. (TECH159962)
- When restoring more than 5 emails from an Exchange 2003 GRT enabled backup the Backup Exec remote agent will fail with a C++ error message. (TECH173695)


Installation Guide:
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186

Uninstalling this hotfix:
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187.

File Information:
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 

File NameVersionSizeDateTime
x86\EDBProv.dll13.0.4164.122588,14410/18/201114:28:38
x86\RemNTDSSrv.exe13.0.4164.122597,36010/18/201114:29:14
x86\VirtApi.dll2.0.77.0161,4008/24/201115:42:48
bedsadgran.dll13.0.4164.1221,664,88010/18/201115:06:26
bedsmbox.dll13.0.4164.122767,34410/18/201115:05:26
edbprov.dll13.0.4164.122968,56010/18/201115:05:24
ManagedRemSrv.dll13.0.4164.122107,88810/18/201115:16:36
VirtApi.dll2.0.77.0195,7048/24/201115:41:40
VirtFile.inf 3,1078/24/201115:41:44
VirtFile.sys2.0.77.0113,7848/24/201115:41:42
Agents\RAWS32\Updates\RAWS324164RHF164733.msp 12,400,64011/3/201120:52:30
Agents\RAWSX64\Updates\RAWSx644164RHF164733.msp 17,616,38411/3/201121:10:38
Agents\SAP32\Updates\SAPR3324164RHF164733.msp 7,727,10411/3/201121:09:36
Agents\SAPX64\Updates\SAPR3x644164RHF164733.msp 11,260,41611/3/201121:06:08
Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
Agents\RAWS32\Install\Media\RANTOps.dll13.0.4164.510769,3924/5/201121:32:14
Agents\RAWSX64\Install\Media\RANTOps.dll13.0.4164.5101,153,3924/5/201122:26:38
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\ProgramData\Symantec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
bedssps2.dll13.0.4164.1212,482,0327/25/201114:42:56
bedssps3.dll13.0.4164.1212,432,8807/25/201114:42:56
bespsreq.dll13.0.4164.12174,6087/25/201114:42:44
bespsreq3.dll13.0.4164.12165,9047/25/201114:42:52

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 

File Name Version Size Date Time
bedsadgran.dll13.0.4164.1221,113,45610/18/201114:29:14
BEDSMBox.dll13.0.4164.122566,64010/18/201114:28:40
EDBProv.dll13.0.4164.122588,14410/18/201114:28:38
VirtApi.dll2.0.77.0161,4008/24/201115:42:48
VirtFile.inf 3,0998/24/201115:42:52
\VirtFile.sys2.0.77.0124,5368/24/201115:42:50
\Agents\RAWS32\Updates\RAWS324164RHF164733.msp 12,400,64011/3/201120:52:30
\Agents\RAWSX64\Updates\RAWSx644164RHF164733.msp 17,616,38411/3/201121:10:38
\Agents\SAP32\Updates\SAPR3324164RHF164733.msp 7,727,10411/3/201121:09:36
\Agents\SAPX64\Updates\SAPR3x644164RHF164733.msp 11,260,41611/3/201121:06:08
\Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
\Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\Agents\RAWS32\Install\Media\RANTOps.dll13.0.4164.510769,3924/5/201121:32:14
\Agents\RAWSX64\Install\Media\RANTOps.dll13.0.4164.5101,153,3924/5/201122:26:38
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\Symantec\{DE93FB03-3314-4E2E-8F45-E9BD776C1D25}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\bedssps2.dll13.0.4164.1211,464,6887/25/201113:51:34
\bedssps3.dll13.0.4164.1211,421,6807/25/201113:51:34
\bespsreq.dll13.0.4164.12160,7847/25/201113:51:24
\bespsreq3.dll13.0.4164.12154,6407/25/201113:51:24

Backup Exec 32bit Remote Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name Version Size Date Time
bedsadgran.dll13.0.4164.1221,113,45610/18/201117:29:14
BEDSMBox.dll13.0.4164.122566,64010/18/201117:28:40
EDBProv.dll13.0.4164.122588,14410/18/201117:28:38
virtfile\VirtApi.dll2.0.77.0161,4008/24/201118:42:48
virtfile\VirtFile.sys2.0.77.0124,5368/24/201118:42:50
virtfile\VirtFile.inf 3,0998/24/201118:42:52
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201116:52:44
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:37:40
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:38:12
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:37:56
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:38:26
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201117:38:44
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:16
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:46
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201117:40:02
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201117:38:58
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:30
\Installer\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\Media\RANTOps.dll13.0.4164.510769,3924/6/20110:32:14
bedssps2.dll13.0.4164.1211,464,6887/25/201116:51:34
bedssps3.dll13.0.4164.1211,421,6807/25/201116:51:34
bespsreq.dll13.0.4164.12160,7847/25/201116:51:24
bespsreq3.dll13.0.4164.12154,6407/25/201116:51:24

 

Backup Exec 64bit Remote Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File NameVersionSizeDateTime
bedsadgran.dll13.0.4164.1221,664,88010/18/201118:06:26
bedsmbox.dll13.0.4164.122767,34410/18/201118:05:26
edbprov.dll13.0.4164.122968,56010/18/201118:05:24
ManagedRemSrv.dll13.0.4164.122107,88810/18/201118:16:36
virtfile\VirtApi.dll2.0.77.0195,7048/24/201118:41:40
virtfile\VirtFile.sys2.0.77.0113,7848/24/201118:41:42
virtfile\VirtFile.inf 3,1078/24/201118:41:44
x86\EDBProv.dll13.0.4164.122588,14410/18/201117:28:38
x86\RemNTDSSrv.exe13.0.4164.122597,36010/18/201117:29:14
x86\VirtApi.dll2.0.77.0161,4008/24/201118:42:48
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201117:15:40
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:37:40
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:38:12
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:37:56
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:38:26
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201117:38:44
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:16
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:46
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201117:40:02
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201117:38:58
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201117:39:30
\Installer\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\Media\RANTOps.dll13.0.4164.5101,153,3924/6/20111:26:38
bedssps2.dll13.0.4164.1212,482,0327/25/201117:42:56
bedssps3.dll13.0.4164.1212,432,8807/25/201117:42:56
bespsreq.dll13.0.4164.12174,6087/25/201117:42:44
bespsreq3.dll13.0.4164.12165,9047/25/201117:42:52
 

 

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