Creating Attachment Links in Domino shortcuts is causing memory buffer overruns and server instability.

Problem

Creating Attachment Links in Domino shortcuts is causing memory buffer overruns and server instability.

Error Message

Event ID 40967: Task Guardian - TaskGuid - Restarting failed process. The process has failed abnormally and will be restarted automatically.
 

Event ID 40971: EvLotusDominoArchivingTask - Process shutdown started. The process managing this process has terminated leaving this process in an unmanageable state.  The process is stopping automatically.
 

Cause

Under specific circumstances, the memory buffer used to create a shortcut could overflow causing EV to crash.

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


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