Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving.

Problem

If an item in the mail file has a $CreatedDate of type TIME_RANGE then it was not possible to archive that item.

If an item in the mail file contained a truncated file attachment, then it was not possible to archive that item.

Error Message

Event ID 41164:  Error: Error HRESULT E_FAIL has been returned from a call to a COM component.
 

Cause

If an item in the mail file has a $CreatedDate of type TIME_RANGE then it was not possible to archive that item.

If an item in the mail file contained a truncated file attachment, then it was not possible to archive that item.

Solution

This issue has been addressed as part of the following release:
 

 

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782


Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


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