Multi-language design found in mail m_db' incorrectly causing valid target mail files, that are not multi-language, to NOT be archived.

Problem

Multi-language design found in mail m_db' incorrectly causing valid target mail files, that are not multi-language, to NOT be archived.

Error Message

Event ID 41162 - Error: Multi-language design found in mail m_db [EVDG/SYMC!!mail\User.nsf]
V-437-41162

Cause

If the ICON Note was present in the mail file but did not contain the $LANGUAGE field, then archive processing would fail for that mailbox.

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


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