Enterprise Vault (EV) database and partition is skipped silently in EV agent based backup

Problem

 Enterprise Vault (EV) agent based backup of EV data completes successfully without backing up EV databases and/or partition. Instead of reporting failure the job skips the SQL databases silently and completes successfully.

Cause

 This issue comes up if EV service account does not have local admin permissions on SQL server or the server hosting the EV partitions.

Solution

This issue has been resolved via hotfix.

For Backup Exec 2010: TECH162860

For Backup Exec 2010 R2: TECH162839

For Backup Exec 2010 R3: TECH162830


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)