After upgrade to Backup Exec 2010 R3 backup job targetted to Deduplication folder stay queued

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Problem

After upgrade to Backup Exec 2010 R3 backup jobs targetted to Deduplication folder stay queued.


 

Error Message

Sgmon log shows the following:

PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E010002386E.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E010002386F.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E0100023870.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E0100023871.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E0100023872.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E0100023873.log (.log)
PVLSVR:  [0648]     DeviceIo: STS: Debug: impl_get_image_list_subdir skipping non-image E0100023874.log (.log)
 

Solution

A fix has been released for this issue in Backup Exec 2010 R3

www.veritas.com/docs/000082114

 

Workaround:

 

Retarget deduplication jobs to another device (B2D or TAPE)

 


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