Running a Synthetic job on the secondary SAN/SSO server fails with error (V-79-57344-2308) - Final error: 0xe0000904 - An error occurred while retrieving catalog information.
Completed status: Failed
Final error: 0xe0000904 - An error occurred while retrieving catalog information.
Final error category: Backup Media Errors
For additional information regarding this error refer to link V-79-57344-2308.
This issue occurs because the catalogs are centralized on the primary SSO server and they do not exist on the secondary SSO server. This is by design whne in a SAN/SSO configuration.
Run synthetic jobs from the primary SAN/SSO server.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.