Exchange 2010 GRT Duplicate backup from a DD510 Data Domain OST device to Tape fails.

Problem

Exchange 2010 GRT Duplicate backup from a DD510 Data Domain OST device to Tape fails with the following error

 

Error Message

Final error: 0x20000412 - S_TF_NEED_NEW_BUFFER

 

Solution

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

Workaround

Create a Separate job to backup directly to tape or run a Duplicate job to B2D

 

 

 

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