Setup a Backup Exec System Recovery (BESR) / Symantec System Recovery (SSR) backup job / policy with a specific time to launch a few minutes after a client system is known to have entered into a Hibernate / Sleep mode fails to run.
No error or failed job message has been generated.
Hibernate / Sleep mode appears to stop the BESR / SSR service preventing the schedule job to start. Coming out of Hibernate / Sleep mode restarts the service and may generate a request if you want to run missed job.
If using the Symantec Management Platform configure and send a Wake-on-LAN request prior to schedule backup job is to launch; some routers has this option as well. Otherwise, configure the backup job's performance and throttle options to permit the job while the system is in use and/or when the system does not enter into a Hibernate / Sleep mode state.
For instructions on how to use Wake-On-Lan with the Symantec Management Platform, click here: www.symantec.com/docs/HOWTO56291.
Windows based systems where client system is known to have entered into a Hibernate / Sleep mode fails to run.