GENERAL ERROR: Slow recalls of items over 100 MB with Pass-Through Recall enabled and EMC Celerra

Problem

Unacceptable length of time to open archived files over 100 MB.

Error Message

No errors occur.

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782 

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Applies To

Enterprise Vault 8SP4 or above with Pass-Through recall and EMC Celerra.  

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