Windows Instant Search does not find items within Virtual Vault.

Problem

Windows Instant Search does not find items within Virtual Vault. However, the same items can be found using Windows Desktop Search. This issue may appear intermittently where Instant Search will find items in virtual vault and the stop finding the same items at a later time.

Solution

This issue has been addressed as part of the following release:
 

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787 


Applies To

Enterprise Vault (EV) 9.0.1, 9.0.2, and 10.0.0 Outlook add-ins running on:

Windows 7 32-bit with Outlook 2010 32-bit
Windows 7 64-bit with Outlook 2010 32-bit

Windows 7 64-bit with Outlook 2007 32-bit

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)