When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.

Problem

When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.

Cause

The option "Export all items from this root folder path", requires a folder to start the export from.  When using this option, the value can not be blank and utilizing "\" does not export from the Top of Information Store container, or Root of the archive.  This limits the ability to utilize the subsequent "Remove exported items from archive" option to remove items exported.
 

Workaround:

In order to export items that are currently under the 'Top of Information Store' container, or the root, of the archive, the option "Export all items" must be used.

Solution

This issue has been addressed in the following release:

 
Enterprise Vault 11.0.0 Cumulative Hotfix 3 Release
http://www.symantec.com/docs/TECH226686


Enterprise Vault 12
 
The following link contains information about Enterprise Vault 12
http://www.veritas.com/docs/000099905

Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products


 
 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)