When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.
The option "Export all items from this root folder path", requires a folder to start the export from. When using this option, the value can not be blank and utilizing "\" does not export from the Top of Information Store container, or Root of the archive. This limits the ability to utilize the subsequent "Remove exported items from archive" option to remove items exported.
In order to export items that are currently under the 'Top of Information Store' container, or the root, of the archive, the option "Export all items" must be used.
This issue has been addressed in the following release:
Enterprise Vault 12
The following link contains information about Enterprise Vault 12
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products