Duplicate jobs for a Hyper-V virtual machine may hang up or fail with parameter incorrect

  • Article ID:100005743
  • Modified Date:
  • Product(s):

Problem

Duplicate jobs for a Hyper-V virtual machine may hang up or fail with  parameter incorrect.

 

Error Message

- Job Completion Status
Final error: 0x57 - The parameter is incorrect.
Final error category: Other Errors

For additional information regarding this error refer to link V-79-0-87

- Exceptions
Duplicate - SERVERNAME
  - WARNING: "VRTSRV::\\SERVERNAME\Hyper-V?Virtual?Machine\vm1\D:\VirtualMachine\vm1\vm1\Virtual Machines\3E02C33E-27A1-4F64-8C9E-23B00F132735\3E02C33E-27A1-4F64-8C9E-23B00F132735.bin" is a corrupt file. This file cannot verify.

Verify- VRTSRV::\\SERVERNAME\Hyper-V?Virtual?Machine\vm1
WARNING: "3E02C33E-27A1-4F64-8C9E-23B00F132735.bin" is a corrupt file. This file cannot verify.

 

Cause

This is caused when all of following conditions are met:

  1. A virtual machine of Hypver-V is allocated over 2 GB of memory
  2. The virtual machine is running status during backup

 

 

Solution

This issue is fixed in Hotfix 161270 (See Related Articles section)

WORKAROUND:

  1. Shutdown the virtual machine when getting a backup
  2. Get a backup to the device to be duplicated, directly
  3. Disable GRT (Granular Recovery Technology) for the backup job
 

 

Related Articles

Backup Exec 2010 R3 Revision 5204 Hotfix 161270

Was this content helpful?

Get Support