Unable to deploy System Recovery agent through the standalone console/UI to Windows 7 and 2008R2 systems

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  • Article ID:000012720


Attempting to deploy the System Recovery agent through the standalone console/UI to Windows 7 and 2008R2 systems generates a error and fails. Local install of System Recovery on these two OS installs successfully. Remote administration after local install is also successful.

Error Message

-Error E0D3EBC0: Cannot deploy the Agent to <SERVER_NAME>.
--<SERVER_NAME>,  Exception occurred: Attempt to push package to remote machine failed due to an invalid environment
The file download was aborted abnormally. The file is incomplete.


Technical Support does not support System Recovery 2011 Agent push installs to Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2.


Manually install the agent to computers that run Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2

Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
This issue is currently under investigation by Veritas Technologies LLC. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.veritas.com.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.


Applies To

Push install to remote Windows 7, Windows 2008 from a SSR standalone console/UI

Terms of use for this information are found in Legal Notices.



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