Backup Exec 2010 Revision 4164 Hotfix 155520

Problem

Backup Exec 2010 Revision 4164 Hotfix 155520

Solution

This hotfix contains a recommended fix for the Backup Exec 2010 revision 4164

Affected versions
Backup Exec 2010 revision 4164 32bit Media Servers
Backup Exec 2010 revision 4164 x64bit Media Servers
Backup Exec 2010 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 revision 4164 x64bit Agent for Windows Servers
 

Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, install hotfix 144101. http://www.symantec.com/docs/TECH144101

Postrequisites
- A full backup is required after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Issue(s) Resolved
- Oracle control files restore fails if software encryption is enabled on the backup job
- 0xE0001502 error occurs when restoring Oracle database that was backed up to the span media
- Cannot restore Vault Store Database if the Database is configured in SQL Server 2000
- Oracle database backups to Deduplication folder prompts to insert the OST media during verify. The same prompt is seen when duplicating the Deduplication backup set to Tape/B2D if verify was not selected in the original job.
- Non encrypted backup jobs targeted to tapes containing encrypted data fail with "0xe0000f0c - An error occurred when attempting to initialize encryption for job" during verify stage of the job
- The backup process does not backup valid directories, when a ** (double asterisk) Wildcard Exclusion is used in the Directory Path location.

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.
http://www.symantec.com/docs/TECH58186

Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File NameFile VersionSizeDateTime
\BackupExec\x86\bedscomn.dll13.0.4164.117409,4563/29/201119:15:00
\BackupExec\bedscomn.dll13.0.4164.117563,0563/29/201119:59:42
\BackupExec\bengine.exe13.0.4164.11710,835,3123/29/201120:02:22
\BackupExec\ImageBasedFHPlugin.dll13.0.4164.117323,9523/29/201120:04:26
\BackupExec\Agents\RAWS32\Updates\RAWS324164RHF155520.msp 12,723,7123/29/201120:40:20
\BackupExec\Agents\RAWSX64\Updates\RAWSx644164RHF155520.msp 18,074,6243/29/201120:53:28
\BackupExec\Agents\SAP32\Updates\sapr3324164RHF155520.msp 8,300,5443/29/201120:50:46
\BackupExec\Agents\SAPX64\Updates\sapr3x644164RHF155520.msp 12,039,6803/29/201120:56:50
\BackupExec\bedsev.dll13.0.4164.1171,262,9603/29/201120:00:28
\BackupExec\Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
\BackupExec\Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\BackupExec\Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\BackupExec\Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\BackupExec\Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\BackupExec\Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\BackupExec\Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\BackupExec\Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\BackupExec\Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\BackupExec\Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\BackupExec\Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\BackupExec\Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\BackupExec\Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\BackupExec\Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\BackupExec\Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\BackupExec\Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\BackupExec\Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\BackupExec\Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\BackupExec\Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\BackupExec\Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\BackupExec\Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\BackupExec\Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 

File NameFile VersionSizeDateTime
\program files\symantec\backup exec\raws\bedscomn.dll13.0.4164.117563,0563/29/201119:59:42
\program files\symantec\backup exec\raws\x86\bedscomn.dll13.0.4164.117409,4563/29/201119:15:00
\program files\symantec\backup exec\raws\bedsev.dll13.0.4164.1171,262,9603/29/201120:00:28
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
Admin$\{DA6F5B77-0DE2-4EE8-A07D-2B5E2B9429C3}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File NameFile VersionSizeDateTime
\BackupExec\x86\bedscomn.dll13.0.4164.117409,4563/29/201119:15:00
\BackupExec\bedscomn.dll13.0.4164.117563,0563/29/201119:59:42
\BackupExec\bengine.exe13.0.4164.11710,835,3123/29/201120:02:22
\BackupExec\ImageBasedFHPlugin.dll13.0.4164.117323,9523/29/201120:04:26
\BackupExec\Agents\RAWS32\Updates\RAWS324164RHF155520.msp 12,723,7123/29/201120:40:20
\BackupExec\Agents\RAWSX64\Updates\RAWSx644164RHF155520.msp 18,074,6243/29/201120:53:28
\BackupExec\Agents\SAP32\Updates\sapr3324164RHF155520.msp 8,300,5443/29/201120:50:46
\BackupExec\Agents\SAPX64\Updates\sapr3x644164RHF155520.msp 12,039,6803/29/201120:56:50
\BackupExec\bedsev.dll13.0.4164.1171,262,9603/29/201120:00:28
\BackupExec\Agents\RAWS32\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
\BackupExec\Agents\RAWS32\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\BackupExec\Agents\RAWS32\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\BackupExec\Agents\RAWS32\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\BackupExec\Agents\RAWS32\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\BackupExec\Agents\RAWS32\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\BackupExec\Agents\RAWS32\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\BackupExec\Agents\RAWS32\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\BackupExec\Agents\RAWS32\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\BackupExec\Agents\RAWS32\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\BackupExec\Agents\RAWS32\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\BackupExec\Agents\RAWSX64\Install\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\BackupExec\Agents\RAWSX64\Install\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\BackupExec\Agents\RAWSX64\Install\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\BackupExec\Agents\RAWSX64\Install\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\BackupExec\Agents\RAWSX64\Install\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\BackupExec\Agents\RAWSX64\Install\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\BackupExec\Agents\RAWSX64\Install\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\BackupExec\Agents\RAWSX64\Install\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\BackupExec\Agents\RAWSX64\Install\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\BackupExec\Agents\RAWSX64\Install\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\BackupExec\Agents\RAWSX64\Install\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201114:15:40
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
\ProgramData\Symantec\Backup Exec\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30

Backup Exec 32bit Agent for Windows Servers 
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File NameFile VersionSizeDateTime
\program files\symantec\backup exec\raws\bedscomn.dll13.0.4164.117409,4563/29/201119:15:00
\program files\symantec\backup exec\raws\bedsev.dll13.0.4164.117877,9363/29/201119:15:42
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\AgentSeqDlgs.dll13.0.4164.509308,5923/11/201113:52:44
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\DE\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:40
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ES\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:12
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\FR\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:37:56
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\IT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:38:26
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\JA\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:38:44
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\KO\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:16
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\PT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:46
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\RU\AgentSeqDlgs.resources.dll13.0.4164.50958,7363/11/201114:40:02
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ZH-CHS\AgentSeqDlgs.resources.dll13.0.4164.50946,4483/11/201114:38:58
Admin$\{D67DA74E-37D7-4FC2-9147-8CBDDDFCDD40}\ZH-CHT\AgentSeqDlgs.resources.dll13.0.4164.50950,5443/11/201114:39:30


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