Backup of Exchange databases with GRT enabled to a Dell DL2000 device may fail with "-1022 There is a disk I/O error"

Problem

When backing up an Exchange database with GRT enabled to a Dell DL2000 Device the backup may fail with the error "-1022 There is a disk I/O error"

Error Message

Error in debug logs:
REMSRV: [06/14/10 14:02:45] [2224] JetExternalRestore2
REMSRV: [06/14/10 14:02:45] [2224] JetExternalRestore(2) - ERROR::RC = - 1022 - -1022 There is a disk IO error.

Solution

This issue has been resolved by Backup Exec 2010 R2 Hotfix 148347
www.symantec.com/docs/TECH148347


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