Linux backups fail during verify phase with the error '0xe000fe39 - The path is too long and cannot be processed. When software encryption is enabled.

Problem

Backups of Linux servers using the Remote Agent for Linux Servers (RALUS) fail during the verify phase if software encryption is enabled.

 

Error Message

V-79-57344-65081 - Unable to restore . The path may exceed the maximum path length, exceed the maximum number of subdirectories, or contain invalid characters.

 

Cause

When using software encryption with Linux platforms, the maximum filename size that can be used is 120 characters.

Solution

Temporary workaround is to disable software encryption.

Solution:

 

This issue is fixed in Backup Exec 2012 and above.

 

 

 

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