System state backup of Domain Controller fails with error e000fe7d - Access Denied

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  • Article ID:000011986

Problem

System state backup of Domain Controller (DC) fails with error e000fe7d - Access Denied
 

Error Message

Job log will show the below error :-

e000fe7d - Access Denied
To back up or restore system state, Administrator privileges are required.

UMI code :V-79-57344-65149

Cause

Error can occur on the resolution of the Primary DNS Suffix for the media server or remote server.

Solution

Change the Network logon account in Backup Exec console, to a simple DNS domain name

From: Domain.local\Administrator or Administrator
To:      Domain\Administrator

 

Applies To

Windows 2003 R2 Domain Controller

WIndows 2008 Domain Controller

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