CommandCentral Storage Management Server upgrade to 5.2RU1 - Emailing Report feature does not work.

Problem

After upgrading CommandCentral Storage (CCS) Management Server (MS) to 5.2RU1, Emailing Report feature does not pop up the proper window for entering the recipient addresses.

Error Message

 [serveltException in:/tiles/Reports/email_report.jsp]
                               javax/mail/Session'

Cause

 upgrade

Solution

 Steps to resolve the issue-

 

On CommandCentral Storage 5.2RU1 Windows Management Server :

1. Go to the  <installation Dir>\CommandCentral Storage\Web Engine\spc

2. Copy mail.jar and paste the file in <installation Dir>\CommandCentral Storage\Web Engine\spc\WEB-INF\lib

3. Restart the service Veritas CommandCentral Web Console through the service panel

  

On CommandCentral Storage 5.2RU1 Solaris Management Server :

1. Go to the  <installation Dir>/VRTSccs/VRTSweb/VERITAS/spc

2. Copy mail.jar and paste the file in <installation Dir>/VRTSccs/VRTSweb/VERITAS/spc/WEB-INF/lib/

3. Restart the process “/opt/VRTS/bin/vxccs stop esmweb” and then “/opt/VRTS/bin/vxccs start esmweb”.

 

 


Applies To

CCS5.2RU1 windows or Solaris MS

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