"Could not verify Exchange user SMTP address, check command line entry" when running EVDominoExchangMigration tool against an Exchange 2010 server.

Problem

The EVDominoExchangeMigration fails when running against against mailboxes hosted on an Exchange 2010 mail server.

Error Message

Console Output will show the following:

"Could not verify Exchange user SMTP address, check command line entry"

 

Dtrace of the EVDominoExchangeMigration process may show the following:

284 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::GetUserDNFromSMTPAddress - caught com error 0x80004005


285 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::ProcessMigratedMailbox - caught com error 0x80004005

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 10.0.2 - Release Details
http://www.symantec.com/docs/TECH147789


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