"Could not verify Exchange user SMTP address, check command line entry" when running EVDominoExchangMigration tool against an Exchange 2010 server.

  • Article ID:100005016
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Problem

The EVDominoExchangeMigration fails when running against against mailboxes hosted on an Exchange 2010 mail server.

Error Message

Console Output will show the following:

"Could not verify Exchange user SMTP address, check command line entry"

 

Dtrace of the EVDominoExchangeMigration process may show the following:

284 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::GetUserDNFromSMTPAddress - caught com error 0x80004005


285 16:19:31.144 [980] (EVDominoExchangeMigration) <9788> EV:M
                                   CMigratedMailboxFixer::ProcessMigratedMailbox - caught com error 0x80004005

Solution

This issue has been addressed as part of the following release:


Enterprise Vault 10.0.2 - Release Details
https://www.veritas.com/docs/000011057

 

 

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