Backup Exec 2010 R2 revision 4164 Service Pack 1 Release notes

  • Modified Date:
  • Article ID:000010944


Backup Exec 2010 R2 revision 4164 Service Pack 1 Release notes



This technote contains a list of known issues resolved with Backup Exec 2010 R2 revision 4164 Service Pack 1 


Service Pack 1 is a roll-up of the following Backup Exec 2010 R2 revision 4164 hotfixes:

Hotfix #:358288
Hotfix #:358289
Hotfix #:358410
Hotfix #:140360
Hotfix #: 138226
Hotfix #: 143746
Hotfix #: 143981
Hotfix #: 145462
Hotfix #: 146017

General Information about this patch:

 Note: Backup Exec 2010 R2 SP1 adds additional files in the Backup Exec Agent updates folder.



- Installing Backup Exec 2010 R2 remote agent on a Hyper-V Core Server 2008 R2 server fails with Class not registered or Hangs at 50% during the installation.
- Enhance displayed error message to include the error code in Backup Exec Renewal Assistant:
- Backup Exec Console crashes when opened on CASO Cluster installation.
- German version of Backup Exec 2010 R2 is missing the "OK" button in "the Template Rule Properties" window.

Deduplication Option:

- If the Adamm service encounters a database connectivity error, it takes the OST devices offline.
- Deduplication folder goes in use and crashes the job engine as job remains queued.
- Errors in duplicate to tape job from dedup device. Job status is still successful and source job did not list any errors.
- S_TF_NO_TAPE_PRESENT reported as final error on backup to deduplication folder.
- Deduplication Option backup hangs in a loop creating reusable media for the deduplication folder.
- After upgrading to R2, unable to create a new deduplication folder.
- Dedupe store goes offline when the SQL Virtual Machine containing the BEDB is snapshot.
- NDMP connection errors to RADA are causing OST drives to go offline effectively reducing concurrency.
- Added an IO sync to ensure the data is persisted on disk when saving deduplication folder records.
- Backup to a deduplication folder hangs if RAWS is not running on the remote server.
- S_TF_NO_TAPE_PRESENT reported at start of job on backup to deduplication folder.
- AVVI backup to Deduplication folder results in Error in PDVFS driver <ERR> pdvfs_send_po_list: MBPOaddList failed: 4
- Duplicate job from deduplication folder to tape device crashes the Backup Exec Job Engine Server (Bengine.exe).
- Backup Exec Server Service (Beserver.exe) crash in ServerConfigbo.cpp.
- Added the thread ID in debug messages.
- File GRT restores of AVVI from Incremental/Differential sets backed up to ‘Deduplication Storage’ fails with the error “0xe0009741 - Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available”.
- Duplicate Policy goes to "Device Paused" rather than "Loading Media" and prevents jobs from running.
- Attempt to backup/duplicate data to the Nirvanix cloud causes thousands of empty OST* media to be created and the backup/duplicate job never makes any progress
- Deduplication: opt-dup error "0xe0000607 - Backup Exec cannot copy the deduplicated data from the source device to the destination device." 
- Channel is not being initialized to default values in the MTF stream handler for OST.
- Deduplication:Spad (and spoold too) set tell Service Control Manager that they are running before they are actually ready to accept client connections.
- Deduplication folder offline after reboot, spad start fails with "no local route defined", can be started manually.
- PdvfsService can crash if debug output line is too long.
- Deduplication: Corrupt delayed file on W2k8 R2 system causing CRQP to hang.
- Catalog crashes.
- Deduplication: A bad server handle could be freed from the server handle linked list without going through the whole list first causing upper layer crashes
- DEDUPE: Duplicate backup of VM from Incremental backup set to disk from deduplication storage fails with an error: "0xe0009585 - Unable to open a disk of the virtual machine
- Deduplication:"Adamm Mover Error: DeviceIo: ostscsi: sth_xlate failed: 1" error in app event log
- AVVI: Deduplication: Backup jobs fail to display a dedup ratio in the Job History list or in the Job Log.
- Deduplication: GRT enabled Exchange, AVVI, Sharepoint backup will fail with Out of Memory error.
- Deduplication: Error - The backup-to-disk folder that was specified for this job must be on an NTFS volume backing up Exchange 2007 with GRT to dedup folder


Domino Agent:

- When backup of individual DAOS enabled notes database is done, the job backs up NLO files only upto a count of 65535.
- During partial server backup, trailing sequential NLO files are not backed up after missing NLO is found


Device and Media\Hardware\IDR:

- RMALS: Restoring a spanned encrypted backup with different block/buffer size failed with error, "The data being read from the media is inconsistent."
- Mover error (error 0x17 ERROR_CRC) causes the job engine service to randomly stop
- NDMP:Backup job fails on verify when backing up data from the media server.
- NDMP:EMC:  In some cases, and EMC Celerra server may panic due to messages continuously appearing in the server and debug logs.
- OST: Logging function uses a limit of 2048, we are errantly allowing an overrun.
- OST Read of image opened for writing is causing backup job to fail.
- Backup Exec 2010 R2 Reports LEO Violation when a Falconstor VTL is in use and a VTL License is installed.
- Quantum DXi Series adjust the NDMP inquiry lookup to only look for Quantum
- NDMP Limit needed for ONTAP Big Block support (max value of 256KB)
- B2D: A communications failure has occurred between the Backup Exec job engine and the remote agent
- HW: Device discovery to better handle missing or corrupt b2d.cfg files
- IDR: Cannot find the Broadcom NetXtreme II (BCM5716C) during IDR GUI mode network setup
- NDMP: DDI device support to Add Isilon and Oracle
- NDMP: Volume Browse support is removed in ONTAP 8 Cluster-Mode. Currently get Error when attempting to browse.
- NDMP: Error when Selecting check box under NDMP with OnTap 8.0 Cluster
- NDMP: New device support for EMC DART OS 7.0  
- NDMP: Limit needed for ONTAP Big Block support (max value of 256KB)
- NDMP: Need to limit maximum block size for Oracle NDMP to 512K 
- SPO: When reported max disk size is smaller then calculated max size, can not create 1 large volume.   

Microsoft Exchange Agent:
- Full Exchange backups with CPS and GRT enabled fail with the following error: Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-515 The timestamp in the next log does not match the expected timestamp.
- A GRT enabled backup to tape fails with: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. The following error was returned when opening the Exchange Database file: '-1032 The file cannot be accessed because the file is locked or in use.'
- Exchange 2003 mailbox may not be seen in the restore view from a successful Granular Recovery Technology (GRT) enabled backup set on tape
- Mailboxes that were migrated from Exchange 2003 to Exchange 2007 or Exchange 2010 may not be processed by an Archive job
- SQL log backups complete with the error "Database Query Failure"
- Exchange 2007 Backup to disk fails with - The following error was returned when opening the Exchange Database file: ' n/a '
- When backing up the active copy of an Exchange database with LCR enabled to a tape device the job fails with "VFF Open Failure


Oralce Agent:
- Oracle restore job is failing,if device is RMAL tape and hardware encryption is enabled

Virtual Agents (AVVI and Hyper-V Agent):
- After performing a multi-volume restore for some VMware virtual machines one or more secondary volumes will not be accessible. (For more details, please refer to this document: )- AVVI: Duplicate backup set job (setcopy) of a VM template fails
- AVVI: VM backup is reported successful but it fails to backup some of the VMDK.
- AVVI: Unable to do GRT restores from extended partitions.
- VMWARE: GRT restore from a VM with disk extended using diskpart or a third party solution fails with error "failed to mount one or more virtual disks" in the job log
- AVVI: Unable to restore from Backup if VC or Host has more than 100 virtual machines.
- AVVI: beremote crashes during non-grt restore of a virtual machine
- AVVI backup to Deduplication folder results in Error in PDVFS driver <ERR> pdvfs_send_po_list: MBPOaddList failed: 4
- AVVI: Backup of a VM that has 2 VMDKS fail if the 2nd vmdk is not formated
- MSVS AHV Snapshot provider error (0x138E): The cluster resource is not available when a Hyper-V Cluster CSV folder paths contain 15 characters or more or an underscore
- HYPER-V: Highly Available VM(s) running on French Hyper-V CSV cluster setup do not display under the cluster virtual node in backup selections and instead show under Physical nodes.
- Hyper-V: APP GRT SBS 2008 Server Backup reports successful but Exchange App GRT restore seletions are missing and Exchange App GRT missed during backup.













Terms of use for this information are found in Legal Notices.



Did this article answer your question or resolve your issue?


Did this article save you the trouble of contacting technical support?


How can we make this article more helpful?

Email Address (Optional)