Symantec System Recovery \ Backup Exec System Recovery fails to disconnect from network share. Error 00000047: No more connections can be made to this remote computer at this time...

Problem

After successful backup to a network (CIFS) share designated as a Backup Destination, BESR \ SSR keeps the session open indefinitely.  With multiple BESR \ SSR agents backing up to a common share, the server reaches its limit for simultaneous sessions and rejects subsequent connection attempts, resulting in the error below or similar failures.

 

 

Error Message

Error 00000047: No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept.
Error FILEACCESS_ERROR_CONNECT_NETWORK (E7D10041): Unable to establish a network connection to \\host_name\share_name.

Solution

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 


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