The following error message may be encountered when using spauser.exe utility to change password for logon account of a Deduplication storage folder.
Error: 67: Database: connection to database crdb at localhost:10085 failed (could not connect to server: Connection refused <0x0000274D/10061>
Is the server running on host "localhost" and accepting TCP/IP connections on port 10085?)
Error: 53: Database Manager: Could not access Storage database (connection actively refused)
Error: 4: Failed to run database class
Error: 4: Failed to read startup mode
Error: -1: configManager ->init failed!
The above error may occur for to couple of reasons:
# Port 10085 is blocked by firewall
# postgresql-8.3 service is stopped and not running
To resolve this issue perform the following steps:
1. Confirm that port 10085 is not blocked by any firewall and is open
2. manually start the postgresql-8.3 service
Now use the spauser.exe utility to change password for Deduplication storage folder logon account and it should successfully connect