Exchange does not show in Backup Selections - E2007 GetStorageGroups failed with hr = 0x80004005 for machine = NULL

  • Article ID:100003779
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Problem

Exchange branch does not appear / show in Backup Selections

Error Message

E2007 GetStorageGroups failed with hr = 0x80004005 for machine = NULL

SGMon may also fail to run on Exchange server with error on access to the windows registry

Cause

Remote Agent is installed with partial rights to run.

Solution

Uninstall the Remote Agent on Exchange and then Reinstall it. (Reboot is not required. Recommended to reboot when able.)

 

 


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