How to Check, Set, or Clear backup mode on Enterprise Vault stores (EV).
Login to the EV PowerShell with the ID used for the backup job. This ID must have EV rights to run the commands. If the commands fail, this also shows rights are needed.
Each command will prompt for:
Name: name of the vault store
Server: Server name of EV
get-vaultstorebackupmode To get the status of the vault backup mode. (marked True for Set and False for Clear.)
set-vaultstorebackupmode To set backup mode.
clear-vaultstorebackupmode To clear backup mode.
Similar process for Index location:
After Clearing or Setting, use the Get command again to check the status.
Backup Exec (BE) checks the status of Enterprise Vault (EV) when the backup job runs.
If BE finds EV in backup mode, BE will fail the job as something else maybe doing a backup on EV.
If nothing else is doing a backup of EV, the backup mode must be cleared so BE can find it clear, then set backup mode for the BE backup. After the backup BE will clear the mode.