BCS - Cannot download Backup exec infrastructure manager: Failed to validate file 'D:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris\symantec_backupexecinfrastructuremanager_12_5_sp2_x86.msi' files hash does not match

Problem

Failed to validate file 'D:\Program Files\Altiris\Symantec Installation Manager\Installs\Altiris\symantec_backupexecinfrastructuremanager_12_5_sp2_x86.msi' files hash does not match

Error Message

SIM download for Backup exex infrastructure manager sp2 fails on all SIM versions

Cause

Incompatible hash in the xml file

Solution

Launch Symantec Management Platform, click advanced and update the symantec.pl.xml version to the latest where this is resolved


Applies To

Symantec.pl.xml before 4th November

Backup exec infrastructure manager

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