The Enterprise Vault (EV) File System Archiving (FSA) task shows numerous errors stating 'An item with the same key has already been added.'

Problem

There are excessive errors reported in the FSA Archiving Task report file causing the file to grow very large. However, files are being archived properly to the EV server.

 

Error Message

The report file entries will be similar to the following.  It is possible that a second error is returned for the file, however the file does show as being archived properly by the last entry.  The file can be seen in the archive when searching or using Archive Explorer. 


11/1/2010 1:57:44 PM \\Fileserver\share\folder\archive.doc 26624 Default FSA Volume Policy Office Files ARCHIVE  *** Error *** - An item with the same key has already been added.
11/1/2010 1:57:44 PM \\Fileserver\share\folder\archive.doc 26624 Default FSA Volume Policy Office Files ARCHIVE  *** Error *** - Value cannot be null.
11/1/2010 1:57:48 PM \\Fileserver\share\folder\archive.doc 26624 Default FSA Volume Policy Office Files ARCHIVE Archived CREATESHORTCUTSIMMEDIATELY ShortcutCreated

 

Workaround

Set the reporting level to Brief on the Reports tab of the File System Archiving task or disable the reporting by removing the check from Generate report files for archive runs.

Solution

This issue has been addressed in the following release:

Enterprise Vault 9.0.4 - Release Details
http://www.symantec.com/docs/TECH147785

Enterprise Vault 10.0.2 - Release Details
http://www.symantec.com/docs/TECH147789

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