When attempting to add a directory group to a provisioning group "List Error: Unknown Cause" error is displayed.

Problem

When attempting to add a directory group to a provisioning group "List Error: Unknown Cause" error is displayed.

Error Message

"List Error: Unknown Cause"

Cause

This issue is when a problematic group document in the names.nsf is preventing all group documents from being enumerated. This issue can be caused by a group that is missing the ListName field from the document properties.

To work around this issue find the problematic group and delete the group document from the names.nsf.

Solution

This issue has been addressed as part of the following release:

 


Enterprise Vault 10.0 - Release Details
http://www.symantec.com/docs/TECH141422

 


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)